Refund & Returns Policy
We want you to feel confident in your purchase. Please read our refund policy below.
Digital Products
Due to the nature of digital products, all sales are final once the download link is accessed or the file has been delivered. We do not offer refunds or returns for downloadable products such as eBooks, checklists, or toolkits unless required by law.
Accidental Purchases
If you purchased a product by mistake and have not downloaded the file, please contact us within 24 hours. We’ll do our best to assist you before the download is completed.
Damaged or Inaccessible Files
If you are having issues accessing or opening your file, please email us at support@securedgehq.com with your order details. We will provide a replacement link or alternative access method as needed.
Fraudulent Activity
To protect our users and products, we may investigate any suspected misuse or abuse of refund requests. If your order appears to be part of fraudulent activity, we reserve the right to deny the refund.
Contact Us
We’re here to help! If you have questions about your order, contact us at support@securedgehq.com.